Front Desk
LIVETexts back every missed call in seconds.
For South Florida businesses that can't afford to miss a call
Every call answered. Every customer asked for a review. Every past customer brought back.
I build the positions your front desk can't cover — they text back missed calls, answer new leads, and follow up on every job. Built by a senior cloud engineer with 20+ years in IT.
20+ years in IT · Enterprise & Government Technology Experience · 13+ cloud certifications · BNI member
The cost
Where the money leaks out
01 /
The call you missed went to the next company on Google.
02 /
Happy customers never get asked for a review.
03 /
Past customers forget you exist until someone else calls them first.
The work
Positions I fill
Think of each one as a hire. It does one job, every time, and never calls out.
First Response
COMING ONLINEAnswers new inquiries quickly.
Customer Service
COMING ONLINEHandles the same ten questions on text, email and DM.
Job Status
COMING ONLINETells customers where your tech is before they call.
Reviews
COMING ONLINEAsks after the job's done, follows up once.
Win-Back
COMING ONLINEReaches the customers who went quiet.
Estimates
COMING ONLINEIntake to quote to signature, with follow-up.
Dispatch
COMING ONLINERoutes jobs, backfills cancellations, confirms.
Books & Collections
COMING ONLINECash position, invoice aging, payment nudges.
Not sure which one you need? That's what the strategy call is for.
Book my 15-minute callFront DeskExample
See it work
A missed call becomes a booked job
- Missed call → text in seconds
- Answers, qualifies, books
- Lands on your calendar
The process
How it works
1
Strategy call
We find where calls, leads and reviews are slipping.
2
Built around your day
I build it on your number and your calendar — you don't change how you work.
3
It runs
You get the jobs, the reviews and the repeat customers.
Who it's for
Who I work best with
Industries
Home servicesAuto repairLaw firmsReal estateMedical & dental practicesInsurance agenciesFinancial professionals
Signals
Missing callsToo much time on manual follow-upReady to scale without hiring
The person behind the systems
Austin Jones — Founder & CEO, MrCeesAI
- 20+ years in IT and cloud
- Enterprise & Government Technology Experience
- Federal production experience — CDC, DoD
- 13+ certifications across AWS, Azure and Google Cloud
- BNI member
- Father of 5
The same engineering discipline, pointed at the shop down the street.
Book my 15-minute callPricing
Priced per position
You pay for the positions you put to work — nothing else. We'll size it on the call, and you'll have the full number, setup included, in writing before you sign anything.
Want to see it work? Send a message in the chat bubble — it's the same system I build for clients.
Training
I also teach this
The same systems, taught to your people. AI and cloud training for teams and individuals through TechPassport.
For your team
Hands-on training so your staff can run and adjust the systems themselves.
For individuals
Cloud and AI career training: the certifications, the job titles, and the exact path in.
FAQ